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FAQ

Frequently Asked Questions

State Requirements Questions

What are the Continuing Education requirements?
Real Estate Appraisers are required to take 28 hours of CE every two years by the last day of the month in which the license was issued. A student can take up to 21 hours of CE online and 7 hours of CE in the classroom. The USPAP Update course cannot be taken online as part of the 21 hours of CE permitted online.

Are there any specific courses required?
A real estate appraiser in Arizona is required to take the 7 hour USPAP Update course every other year. A student can take up to 21 hours of CE online and 7 hours of CE in the classroom. The USPAP Update course cannot be taken online as part of the 21 hours of CE permitted online.

Who do I contact if I have questions about my CE requirements?
Arizona Board of Appraisal
(602)542-1539
http://www.appraisal.state.az.us

Course and Registration Questions

Are the courses approved for credit?
Yes, all of our courses are approved for credit.

What is the cost of the course(s) and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).

Is it secure to send my credit card information over the internet?
Yes. We use a secure site because credit card transactions are very sensitive in nature.

What is your refund policy?
Hogan School of Real Estate students who purchase an online class may cancel within 5 calendar days after the date of enrollment and as long as the course has not been completed. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278 Monday through Friday 9:00am - 7:00pm ET, Saturday 10:00am - 3:00pm ET, Closed Sunday.

How do I get a username and password? What do I use it for? What should I do if I forget it?
During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

Can I take the course from various locations and computers?
Our courses are set up for students to access their courses from any computer that is compatible.

How does a course work?
You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.

How long will it take me to complete a course?
Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.

How long do I have access to the course?
You have access to the course for up to six months from purchase.

Can I use the course for review when I'm done?
Yes. You can simply log into your account to access the course.

Can I print any of the course material for future reference?
No. The course is entirely online, so you are unable to print any course materials.

Who do I contact if I have questions about the courses?
For support questions/comments/concerns, please contact our online training partner Hondros Learning:
Monday-Friday, 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com

Course Completion Questions

What is required to complete the course?
You need to review all of the course content.

How do I receive my course completion certificate?
At the end of the course, you are able to print a copy of your completion certificate. You will need to keep this completion certificate in your files for license renewal purposes.

How do my hours get submitted for CE credit?
The Arizona Board of Appraisal does not require schools to submit a roster for CE hours. The Arizona Board of Appraisal requires the licensee to submit copies of the course completion certificates with the renewal application. The Arizona Board of Appraisal requires this documentation to verify compliance with the education requirements. The original course certificates you receive upon completion of a course should be maintained by you and submit to the Arizona Board of Appraisal at licensee renewal. Failure to prove completion of the requisite education could result in a fine, suspension, or revocation of a license.